View our pricing

We are your partner for outstanding customer service and support.

Choose the model that best fits your business and discover how easy it is to professionally outsource your customer support. Not sure which option is right for you? We are happy to advise you without obligation.

Per ticket

Ideal for flexible, usage-based customer support

From

€2,50

/per ticket

Included

Pay only for what you use

Unit price decreases as you grow

Monthly cancelable

No unnecessary fixed overhead

More cost-effective than an in-house team

Book a call

Hourly rate

For regular and flexible operational support

From

€20

/per hour

Included

Suitable for operational tasks like invoicing, community management, and B2B

Fixed number of hours per week or month

Scalable during peak periods

No staffing costs or internal headcount

Flexible monthly adjustments and cancelation

Book a call

Custom package

For multi-channel and structural support

Price

Custom

Included

All-in monthly package tailored to your needs

Aligned with your channel volume

Fixed monthly rate: no unexpected costs

Includes monthly performance reviews

Complete end-to-end management of your customer support

Request a quote

FAQ

We are experienced with leading customer support and AI platforms such as Zendesk and Minimal AI, as well as logistics partners and return management platforms like Returnless, QLS, TRL, and Monta. Do you use a different system? Our team is used to mastering new software and dashboards in no time.

We support companies across a wide range of sectors where customer engagement and support play a crucial role. This includes e-commerce and online retail, SaaS and tech companies, professional services, and logistics. Our specialists quickly immerse themselves in your specific market.

One ticket represents one resolved customer inquiry, regardless of how many messages are sent back and forth to assist the customer. You don’t pay per individual email or reply, but purely for resolving the issue. This gives you complete predictability, and you only pay for what you actually use.

No, we believe in flexibility. Both our per-ticket and hourly packages can be adjusted or canceled on a monthly basis. Whether your business is growing rapidly or experiencing a quiet period, we easily scale your capacity up or down.

Absolutely. We believe personal contact is essential for high customer satisfaction. Our friendly, trained support specialists interact with your customers directly. We use modern software exclusively in the background to ensure efficient workflows and short wait times.

After our initial introduction, we align on workflows and thoroughly train our team on your business. Following a brief testing phase to fine-tune operations, we are often fully live within a few business days. This guarantees your customer support is in professional hands right from the start.

Absolutely. That’s the core strength of Service Connect 360. During planned promotions, holidays, or unexpected peak periods, we flexibly scale up our team to keep your response times fast. This allows you to handle volume spikes seamlessly without hiring additional staff.

Worry-free growth with tailored 360° customer support
Get in touch

Rentmeesterstraat 46
1315 JS Almere
Kvk 92976840

info@serviceconnect360.com

Service Connect 360 zwart